Our German Casino Licence

TigerSpin is run by Rabbit Entertain IT Limited and offers online slots to German players under a licence from the GGL (Gemeinsame Glücksspielbehörde der Länder). This licence only covers the games and services it was granted for, not any other products the operator might offer elsewhere.

To check the licence yourself, search the official GGL whitelist for Rabbit Entertain IT Limited and confirm the listed domain matches tigerspin.de. The whitelist is always the most up-to-date source if anything about the licence or operator changes.

Player Protection in Germany

To play at TigerSpin, you need to be at least 18 and based in Germany. Your account is covered by the same rules that apply across all licensed operators, including a €1,000 monthly deposit limit shared across all sites you play on, unless you've arranged a different limit.

This limit is enforced through LUGAS, the system that tracks deposits and stops you from playing at multiple licensed casinos at once. OASIS handles gambling exclusions, so if you're self-excluded, it applies everywhere, not just at TigerSpin. You can request a break yourself, and the casino can also step in if needed. There's also a visible suspension button that locks you out of licensed gambling for 24 hours immediately.

How to Register

Signing up at TigerSpin is straightforward: create an account, confirm your email and phone number, and set a monthly deposit limit before you can start playing.

1. Fill in the registration form on TigerSpin's website with your basic details.
2. Confirm your email address via the link sent to your inbox.
3. Verify your mobile number as instructed during sign-up.
4. Set a monthly deposit limit based on what you can comfortably afford, not on expected winnings.
5. Accept the terms and conditions to complete registration.

If a confirmation email or text doesn't arrive, check that your details were entered correctly before requesting a new one.

Identity Verification

TigerSpin may ask you to verify your identity, either right after registration or before a withdrawal is approved. This usually means confirming your name, date of birth and address with a valid ID and a proof of address. If a payment method needs checking too, you may be asked for evidence that it belongs to you. Deposits or withdrawals can be put on hold until this is done, so it helps to have clear, up-to-date documents that match your account details ready in advance.

Slots and Game Providers

TigerSpin sorts its slots into new releases, classics and feature-based collections, so you can browse by category or search directly from the lobby. Each game page shows its software provider, which makes it easy to stick with developers you know. The line-up changes over time, so it's worth checking a game's rules, paylines and stakes before you play.

Bonuses and Promotions

New players at TigerSpin can currently get a 100% welcome bonus up to €100, plus 50 free spins on Admiral Nelson. As with any casino offer, the details matter more than the headline number. Before opting in, it's worth checking the qualifying deposit, which games count toward wagering, the wagering requirement itself, and how long you have to use the bonus.

It's also worth checking for a maximum withdrawal limit tied to the bonus and whether certain payment methods are excluded from the offer. If wagering isn't completed in time, the bonus and any winnings from it are usually void, so it's best to only opt in if you're likely to meet the conditions.

The TigerClub

The TigerClub is TigerSpin's loyalty programme. Qualifying play earns TigerCoins, with the amount depending on your activity and the current rules shown in your account. Membership levels can change as you keep playing.

You can spend TigerCoins on rewards in the TigerShop. Prices and available items are listed there and may change over time.

Making a Deposit

The cashier shows which of these methods are available on your account, since the exact selection can depend on your provider. Before you confirm a deposit, you'll see the minimum and maximum amounts, processing time, and any conditions that apply. Payment accounts usually need to be in the player's own name, and providers may carry out their own checks that affect whether a deposit is accepted.

Withdrawing Winnings

To withdraw, go to the cashier, choose a payout method, enter the amount and confirm. The cashier shows which methods are available to you and any limits that apply.

Before releasing funds, TigerSpin runs identity and payment checks, and the account details must match those on the payout method. If anything is unclear, the request may pause until you provide the missing information. Processing times vary by method, and you can track a pending withdrawal in your transaction history, where estimated payout times are also shown.

Taxes and Charges

Any tax or transaction charge that applies at TigerSpin is shown before you confirm a payment or bet. Charges can vary by payment method and are calculated at the point the cashier or terms describe.

Germany applies a statutory tax on online slot stakes, which the operator is responsible for paying. This can affect the amount available for play, and where the account system itemises transactions, the deduction is shown separately.

For recreational players, casino winnings in Germany are generally not taxed as income. This can differ if gambling is treated as a professional activity, so it's worth getting personal tax advice if you're unsure where you stand.

Playing on Mobile

TigerSpin runs through your mobile browser, so there's no separate app to download. You can log in with the same account on your phone, tablet or computer, and the site adjusts to fit the screen you're using.

Performance depends a bit on your device and browser, so it's worth keeping your browser updated if games load slowly or look off.

TigerSpin Casino FAQs

Why can't I log in?

Double-check your login details first. If that doesn't work, contact support at [email protected].

Where is my confirmation email?

Check your spam folder and make sure you entered the right email address when registering.

How do I reset my password?

Use the "forgot password" option on the login page.

Can I change my personal details?

Some details can be updated in your account settings. Changing your name or address requires new verification documents.

Why is my account locked?

This is usually part of a standard security check. Contact [email protected] to get it reviewed.

Can I change my deposit limit?

You can adjust it under responsible gambling settings in your account. Lowering a limit is immediate, but under German law, raising it takes effect after 7 days.

How do I contact support?

Reach the team by email at [email protected] or via live chat, available daily from 09:00 to 23:00. When you write in, include your registered email address, full name, and a short description of the issue so it can be handled faster.